Shipping Policy - Winnies Pendo Kids

 

We currently ship within Kenya only.

 

How Shipping Works:

 

At checkout, shipping is shown as free. This does not mean delivery is free. The actual shipping cost depends on your location and the size/weight of the products you order.

 

After you place your order, our team will contact you via phone or WhatsApp to confirm your delivery details and provide the exact shipping fee. You will then pay for shipping separately before we dispatch your order.

 

Delivery Options:

 

1. Door-to-door delivery within Nairobi - We deliver directly to your location within Nairobi.

2. Partner delivery via courier services (PickupMtaani, Matatu Sacco, Fargo) - For customers outside Nairobi or who prefer courier pickup points.

 

3. Shop pickup - You can pick up your order for free from our shop at Superior Centre, 3rd Floor J10, Along Kimathi Street, Opp Stanbic Bank, Nairobi.

 

Payment Options:

 

You can pay for your order online via M-Pesa, Visa, or Mastercard through Pesapal, or choose Cash on Delivery (COD) and pay when your order arrives.

 

Processing Time:

 

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location.

 

For any shipping inquiries, please contact us via WhatsApp or email at winniesbabyshopltd@gmail.com